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Terms and Conditions
Parkmyauto Ltd Terms & Conditions
Conditions of use:-
The contents of parkmyauto.co.uk World Wide Web pages are copyright © 2005. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of parkmyauto.co.uk are prohibited except in accordance with the following permission. Parkmyauto.co.uk, consents to you storing on your computer or printing copies of extracts from these pages for your personal use only.
The contents of the parkmyauto.co.uk World Wide Web pages are provided 'as is'. Except as required by applicable law no warranty of any kind, either express or implied, is made in relation to the accuracy, reliability or content of the pages. parkmyauto.co.uk reserves the right to revise the pages or withdraw access to them at any time.
parkmyauto.co.uk assumes no responsibility for material created or published by third parties that the parkmyauto.co.uk World Wide Web pages have a link to.
By submitting material to any of our servers, for example by e-mail or via World Wide Web pages, you agree to the following terms. You make the material available knowing that we may publish it. You warrant that the material is fit for publication. You agree to indemnify us if any third party takes action against us in relation to the material you submit. You agree not to take action against us in relation to material that you submit. By submitting material you warranty that you believe parkmyauto.co.uk and parkmyauto.com may publish the material.
Parkmyauto Ltd Privacy Policy
Parkmyauto Ltd takes our customers privacy very seriously and we will not share your personal information with anyone else.
Parkmyauto Ltd Customer Data Collection
We respect your privacy and will only use the personal information that you supply us when using our website, to ensure that your orders are processed effectively and our service meets your requirements. All customer details are held securely.
Parkmyauto Ltd Customer Data - Non Sharing
Our policy is to never share our customer details with other companies wishing to use such information for their own marketing purposes. We only disclose name and address information to third party carriers to enable the successful delivery of your goods.
Parkmyauto Ltd Customer Mailings
We will send you an e-mail order confirmation and may also send you further information regarding the progress of your order via e-mail. We will only send you promotional e-mails in the future if you have registered for our newsletter on our homepage. In all e-mails received from us you will have the option to opt out of further e-mails and we will respect your decision.
By submitting your personal information to us, you are consenting to our collection and use of the information as set out in this Privacy Policy. Any changes or revisions to our Privacy Policy will be posted on this website.
Parkmyauto Warranty
All of our products carry a 12 month UK warranty from the date of purchase. If your product becomes faulty in the 1st 5 weeks we will replace this as new. If your product develops a fault from the 6th week of purchase and up to and including 12 months from date of purchase, we would ask that youn return the item to us at your carriage cost and we will arrange for a repair to be carried out (this may take up to 6 weeks dependent on the product). Having repaired the product, we will return it to you at our carriage cost.
If you have ordered a product wrongly, we would ask that you return this to us in the original packaging including all the components. If the product is complete and the packaging is undamaged, we will provide a full refund less our initial carriage charges within 30 days of purchase. Our NV 536 Digital TV Antenna carries a 60 day money back guarantee and is subject to the same conditions as above. If the packaging is damaged or there are missing items from the container we will retain up to 40% of the original purchase price as a re-stocking/replacement parts fee.
Parkmyauto Customer Complaints Procedure
A complaint is any written or spoken expression of users' dissatisfaction in relation to parkmyauto.co.uk We aim to ensure that we:
treat complaints seriously and deal with them properly;
resolve complaints promptly and informally whenever possible; and
learn from complaints and take action to improve our service
What to do if you have a Complaint
You can complain about parkmyauto.co.uk to a member of its staff in writing, by e-mail, by telephone or in person (by appointment please).
Parkmyauto Ltd, Unit 8,
North Leith Sands Ind Estate,
Edinburgh
EH6, 4ER
Tel: 0131 555 7040
Tel: 07867 500362
Parkmyauto Ltd Openinig Hours: 9.00 - 6.00pm Mon -Fri, Ocasssionally On Saturdays
What Happens Next?
First and foremost give us a ring on 0131 555 7040 we are very helpful. If you complain in person or over the telephone, we will try to resolve the complaint on the spot. Similarly, if you complain in writing or by e-mail, we will try to respond promptly and in any case within 5 working days. If this is not possible, we will explain why and give a new deadline.
If you are not happy with the initial response you receive, you can get back in touch with us and we will pass your complaint to a more senior member of staff who will try to resolve it.
If, following your second response, you are still not satisfied, you can ask for your complaint to be referred to the proprietor, Mr. Russell McIntyre
Your Custom Is The Reason We Are Here - Thank You
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